Your Privacy Matters

Golden Dema Mastery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully. If you do not agree with the terms, please do not access our services.

We collect information you provide directly to us, including: • Personal identification information (name, email, phone, address) • Child's information (name, date of birth, developmental history, medical information) • Payment information (processed securely via Paystack) • Communication records (emails, messages, call logs) • Assessment and therapy records • Website usage data (cookies, analytics, IP address) We only collect information necessary to provide our therapy services and improve your experience.

We use your information to: • Provide and manage therapy services • Schedule appointments and send reminders • Process payments and invoices • Communicate about your child's progress • Comply with legal and regulatory obligations • Improve our website and services • Send relevant updates (with your consent) • Ensure child safety and safeguarding

We do not sell your personal information. We may share information with: • Our therapists and clinical team (for service delivery) • Payment processors (Paystack) for transactions • Legal authorities when required by law • Child protection agencies (safeguarding obligations) • Insurance providers (with your consent) • Schools and other professionals (with your consent) • Service providers who assist our operations (under strict confidentiality)

Our website uses cookies and similar technologies to: • Essential cookies: Required for website functionality • Analytics cookies: Help us understand usage (Google Analytics) • Preference cookies: Remember your settings • Marketing cookies: Show relevant ads (with consent) You can manage cookie preferences in your browser settings. Disabling essential cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your information: • Encryption in transit (TLS 1.2+) and at rest • Secure servers with restricted access • Regular security assessments • Staff training on data protection • Incident response procedures • Data retention policies (clinical records: 7 years post-discharge; marketing: until consent withdrawn)

Under applicable data protection laws (including NDPR), you have the right to: • Access your personal data • Rectify inaccurate data • Erase your data (subject to legal obligations) • Restrict processing • Data portability • Object to processing • Withdraw consent at any time • Lodge a complaint with a supervisory authority To exercise these rights, contact us at goldendemamastey@gmail.com

We collect children's data only with parental/guardian consent for therapy purposes. We comply with Nigerian Child Rights Act and NDPR provisions on children's data. Children's therapy records are treated with enhanced confidentiality and are not used for marketing. Parents can access and request corrections to their child's records at any time.

Your data is primarily stored on servers in Nigeria. If we use cloud services with international data centers (e.g., AWS, Supabase), we ensure appropriate safeguards including Standard Contractual Clauses or adequacy decisions. You will be notified of any significant changes to data storage locations.

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.

For questions about this Privacy Policy or your data: Golden Dema Mastery Email: goldendemamastey@gmail.com Phone: +234 811 285 7633 Address: Lagos, Nigeria Data Protection Officer: Oyawole Abigail Last updated: 12 September 2026